September 19, 2018
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a worker scanning a packageReverse logistics management goes beyond receiving returned goods and replacing them. This critical business service involves various aftermarket procedures before the product is returned to the client or redistributed. Manually handling these procedures can be taxing and tends to be prone to numerous errors.

The solution is to hire a company that offers reverse logistics software, as automation expedites the return process and makes it cheaper. Software offered by companies like ReverseLogix helps businesses manage all the procedures involved in the handling of returns.

Here are the various areas a software can help with the management of the reverse logistics process:

Warehouse Management

The warehouse is where all the products returned by your clients are repaired or remanufactured. As part of a seamless reverse logistics process, the warehouse should be kept in order to easily accommodate all the goods brought in and taken out. Failure in warehouse management can leave you with considerable losses in misplaced, lost, mishandled, or stolen products.

Repair Management

Any products that can be repaired and returned to the buyer will save you from the substantial costs associated with replacements. Any mishandling of the product can, however, damage it further and hence repair management forms a crucial part of the reverse logistics chain. Efficient repair management helps you make sure any repairs are handled efficiently and your clients get their products promptly.

Waste Management

For any product returned due to a major defect that is beyond repair, waste management becomes the most viable option. Any working parts in the defective product can be used in the manufacturing of another product, rather than simply disposing of it. This will minimize your production costs.

Hitches in any of the above processes will affect all aspects of reverse logistics management. Getting an experienced company that offers reliable and up-to-date software will help you maximize reverse logistics management. The returns you will gain from seamless reverse logistics management will be worth any money you spend in integrating it into your current process.

Terohan Nula